Consumer reviews for Internet Phone System
Ratings
Category: Electronics
Brand: VTech
Model:
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Internet Phone System Review by S. Cumings
Bought this phone when I signed up for Vonage less than a year ago. In 9 months, this phone has died twice unexpectedly. The first time it died, I could not receive calls or dial out. Trying to replace it through Vonage customer service was a joke. After at least 6 hours of hold times, and repeatedly explaining the problem they finally sent me a new one. I was without my phone for a whole month (completely unacceptable for running a business) and had to pay the shipping for the replacement phone. Thanks Vonage! Just four months later, the second phone has now completely died. Once again, Vonage customer service has proved to be no help. I took matters into my own hands and bought a Vonage/Linksys router with a regular phone. Everything works fine now so far. Fingers crossed.
Internet Phone System Review by L. Whealon "wifeofMD2B" (Kent, WA United States)
Purchased this product when we signed up with Vonage. The system worked great for a while then suddenly the base unit quit working. Since I'm out of US and thought it would be too hard to go through customer service I purchased another of the very same system. Now after 4 months of use the very same problem has occurred. On my own I isolated the problem to the power supply since the base works using another similar power supply, at least I can still use the phone.
I have yet to use the customer service but overall very unreliable system.
Internet Phone System Review by Ben Jeppi
Had it for just over a year. We have had significant issues with it most of that time. Now, the battery life is about 5 minutes. That doesn't really matter though, as the microphone stopped working on it about a month ago so it's just a very expensive answering machine/caller ID now with no way to effectively take calls.
Buy something else.
More Internet Phone System Reviews...
Internet Phone System::Description
8100-1 Vtech/Vonage Telephone System 1 Base Unit Router 1 Cordless Handset / Charger 5.8GHz Cordless Phone Voice Over Internet Protocol (VoIP) Caller ID / Call Waiting Expandable Up To 4 Handsets Handset Speakerphone Voicemail Message Waiting Indicator 50 Station Name / Number Caller ID Memory 50 Station Phone Directory / Dialer 5 Station Redial Memory Intercom Call Transfer 3-Way Conferencing 10 Selectable Ring Tones 3-Line Backlit LCD Display Illuminated Keypad Mute / Pause / Redial / Flash Adjustable Ringer / Volume Control Low Battery Indicator 2.5mm Headset Jack Belt Clip Wall Mountable Color: Gray / Silver VoIP Router Features: Built-In LAN / WAN Ports Auto-Configuration Firewall / Security Web-Based Browser **IP8100 requires a broadband internet connection w/ a Vonage service plan & does not operate on a regular (analog) phone line**
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