SquareTrade 3-Year TV Warranty ($300-$350 LCD, Plasma, LED) Customer reviews
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SquareTrade 3-Year TV Warranty ($300-$350 LCD, Plasma, LED) Reviews
SquareTrade 3-Year TV Warranty ($300-$350 LCD, Plasma, LED) Review by Richard Stone "Layfull" (Boston, MA)
I've been getting SquareTrade warranties for some time now, since they are much less expensive than the store ones (the store ones don't hit my price 'sweet spot' and are more than I want to spend).
I recently got a solid black line down a 2-year old plasma TV. I called ST and the next business day a technician showed up, examined it, and said the plasma was shot. Two days later, I got an email saying that the original $1200 had been deposited in my PayPal account. I went out and bought a new one (much better than the original because TVs improved in the last 2 years). I like the $1200, but I like better that it was so painless.
P.S. I talked my daughter into a iPhone warranty included if you destroy it yourself. Sure enough, her daughter stepped on it and she also wound up with a new one.
BIG TIP!!: Before using it for a large item, get a warranty for something very small (like a $10 item). This puts you on their list and you get 20% discount on the next purchase.
SquareTrade 3-Year TV Warranty ($300-$350 LCD, Plasma, LED) Review by Lynn P. Atkinson "Parallel Dimensions" (Oklahoma USA)
I purchased a square trade warranty for a ltc tv/hd dvd combo 2 years ago and it was good for 5 years. When the hd dvd player went out, the square trade warranty folks responded to my query in less than 2 hours. When I explained that I did not want to ship the tv/dvd player combo in for a refund of purchase price because I was disabled and used the tv for a computer monitor as well as to play dvds, the square trade folks were incredibly compassionate and with simply turing in a statement that the hd dvd player did not work, they refunded a portion of the money within hours so I could purchase a separate player to go with the tv. These folks are incredibly kind, very helpful and make using the warranty very easy and convenient, which is much appreciated as my disability would make it very difficult if I had purchased an in-store warranty. I strongly encourage everyone to purchase a square trade warranty. If you need to make good on the warranty, you will find these folks very easy to deal with. I had purchased a warranty on a computer from another company and they were condesending, took over a year to fix the computer and when it still didn't work right, they basically told me to get lost. Square trade was a pleasure after that negative experience and I will be sure to get Square Trade on any electronics I purchase in the future. Peace and Goodwill.
SquareTrade 3-Year TV Warranty ($300-$350 LCD, Plasma, LED) Review by Senor Zoidbergo (Washington D.C.)
I purchased a 42" flat screen tv a few years ago, and was naturally concerned about what to do after the 1 year manufacturer's warranty had expired. The store offered its own extended warranty program, but I was hesitant about putting down hundreds of dollars for a 3 year extended warranty. Surely there was something more economical with the same, or better service?
I heard, via word of mouth, of a third-party alternative called Squaretrade. Intrigued, I checked reseller ratings, and was very shocked to see a lifetime rating of 9.7. I read many of the reviews, and they all consistently praised ST's dedication to fulfilling its warranty promises. Of the few that were not pleased with ST service (and some of them were the customer's fault), I was impressed by the follow-up messages left by ST's representatives to resolve the situation.
Convinced, I ended up purchasing a 3 year warranty through Squaretrade, for just ~$40. ST runs monthly %-off discounts, so you can always get a very good bargain. To clarify, if I remember correctly, the 3 year warranty is really a 2 year warranty, since the first year overlaps with the first year of the manufacturer's warranty. However, you should read the fine print to double check.
Talk about knocking on wood. My TV broke recently, and so I submitted my claim form to ST, which primarily comprised faxing a copy of my receipt to them (don't throw it away!), and describing my problem. I was expecting a reply a few months later, but Squaretrade promises resolution in less than week. I was shocked to find in my email inbox, a message from ST indicating that since it was cost prohibitive to ship my TV back to them for repairs, they would instead be refunding my original purchase price in its entirety, through PayPal. Sure enough, the money was sent the next day.
This is legendary service, the kind consumers dream about. You can buy a ST warranty with complete confidence, and be assured of their guarantees. Regarding TVs, they will not cover certain issues, e.g. burn-in on a plasma, and lamp replacements on DLPs. Again, check the fine print (don't worry, there's not too much to read).
I'm going to be buying all my warranties through ST in the future, recommending them to my friends and families, and making sure my children, and my children's children buy Squaretrade warranties. I wholeheartedly recommend them (and no, I'm not getting paid by ST to write this review).
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SquareTrade 3-Year TV Warranty ($300-$350 LCD, Plasma, LED) Features
- Top Customer Satisfaction: Rated A+ by the BBB. As featured on NBC, CBS, CNN, ABC, NY Times, Fox News.
- Free In-home Service: TVs over 32-inch get in-home service, smaller TVs get free shipping to our depot.
- Full Coverage: Covers all mechanical & electrical failures during normal use.
- Award Winning: 2011 Stevie award for Best Customer Service. Top 100 Website of 2010 by PC Magazine.
- Hassle-Free: No paperwork required. Manage your warranty completely online.
- Brand: SquareTrade
- Product Type: Electronics
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